How To Fix Samsung Washer That Won’t Agitate

It’s a bit painful to find out that your Samsung washing machines do not stirring during the washing cycle. But, prior to getting a repairman in or an entirely new washer There are a few ways to troubleshoot to solve the problem by yourself. In this post, we’ll explain the most typical causes of a Samsung washing machine which isn’t moving and provide steps-by-step directions on how to address the issue. We’ll cover every aspect, including a worn drive belt to a damaged lid switch. This will save you time and money. If your Samsung washer isn’t agitating it’s not a problem. We will help you fix it.


In top loading Samsung washing machine, the agitator moves the clothes through the water and detergent. It is driven by an output shaft of the transmission. The output shaft is typically splinedand the middle of the plastic agitator will have a matching spline to ensure that it is a perfect fit. The agitator is a one-piece unit or a dual-action one, depending on the brand.


How do you inspect a Samsung washing-machine agitator:

  1. Remove the Samsung washing appliances from the power source.
  2. Take off the dispenser for fabric softeners or the top cover, based on the model, for access to the agitator. You can manually turn the agitator. As it is splined, there should be some resistance.
  3. To examine the agitator more thoroughly, remove it from the appliance. Most agitators are held in place by a bolt which is inserted into the top of the transmission shaft. Certain models utilize a tiny set screw in the barrel of the agitator, just above the base, to secure the agitator to the shaft. Some models make use of a rubber O-ring to provide a tight fit.
  4. You will need a replacement Samsung agitator If your agitator is damaged or worn on one of its parts, especially on the splines.


Agitator Directional Cogs: On top loading Samsung washers that use a dual action agitator it’s possible for the top portion of the agitator to be separated from the lower portion. Cogs that are made of plastic and hard (also known as “dogs” are what drive the upper portion of the agitator. They may wear out due to heavy usage. If the upper section of your agitator turns in either direction or produce an ear-piercing sound in the washing cycle, it is possible that the directional gears require replacement. How to check the directional cogs of a Samsung washer:

  1. Unplug your Samsung washing machine, and then remove the dispenser of fabric softener or top cover, based on the model you have.
  2. Locate your agitator cogs. To reach the cogs you might need to remove off the base, top or cap, based on the model.
  3. Take a look at the cogs and see if there are any scratches, discolorations, or wear. You should also look to see if any cogs are missing.
  4. If your cogs have any of the signs mentioned in the previous paragraphs, you’ll require an entire set of Samsung replacement cogs for directional use.


Agitator Coupler & Cap & Bolt:

Some models of top loading Samsung washers utilize a coupler between the shaft of the transmission and the agitator. To match the transmission the drive coupler must be divided into two parts: inside and outside. The drive coupling might be damaged if your Samsung washer makes the sound of grinding during wash cycles or the agitator is not turning freely. How to inspect the agitator coupler on the Samsung washer:

1. Before starting to begin, you must disconnect your Samsung washer from the electricity source.

2. In order to get access to the agitator coupler, you must first take off the dispenser of fabric softener or top cover, based on your model, and you’ll need to remove the agitator.

3. Remove the coupler from the appliance by unthreading the bolt that holds it to the transmission shaft. Examine the coupler for indications of damage, cracks, burning, rust, or wear.

4. It is recommended to purchase a Samsung replacement coupler when you experience any of these issues.

Direct Drive Motor Couple

Top load Samsung washers utilize direct drive motor couplings that transfer power from the motor to transmission. The drive coupling links the motor to the transmission. It’s comprised of two drive forks made of plastic with a rubber coupling between them. The drive shaft is attached to one of the forks and the other one is connected to the the transmission input shaft. As the motor shaft turns the rubber coupling between the drive forks and the transmission absorbs torque to prevent the forks from breaking. The normal use of the coupling will cause wear and tear on the coupling, and eventually the drive forks might slide off and not engage the clutch and transmission. A typical sign of a failed motor coupling is that the washing machine fills and drains normally but will not spin or agitate. How to check the direct drive motor in a Samsung washing machine:

1. Before you start, disconnect the appliance from the mains power source.

2. To examine the motor coupling, locate the coupling and pull it out. To get it in you’ll have to open the cabinet of your Samsung washing machine’s cabinet. you might also have to take off the drain pump or motor, depending on the model.

3. After you have removed the object, inspect the coupling for any signs of damage, wear cracks, etc.

4. If you encounter any of the symptoms listed above You will require a Samsung replacement direct drive motor coupling.


Drive Belt:

Some models of top-loading Samsung washers utilize a belt that drives the motor. If the washing machine stops moving, then the belt is in the wrong place. How to find out the condition of your Samsung washer drive belt should be replaced:

  1. After disconnecting the plug on the Samsung washer, remove the cabinet or access panel to find the drive belt.
  2. The clamps can be removed which hold the belt in place, and then remove the drive belt from the drive motor.
  3. Check your drive belt visually. You’re looking for signs of wear, damage, fraying, or burning.
  4. You will need a new Samsung drive belt if your belt shows any of the following symptoms.



The transmission in a top load Samsung washer is responsible converting the rotating motion of the motor to the forward and back motions for the agitator. The transmission comes with an input shaft which is driven by the motor either directly or by belts, as being an output shaft used to drive the agitator. If the shaft that drives the agitator doesn’t oscillate then you should first check that the input shaft is being driven. If the shaft that drives it is turning but the agitator shaft does not move, then the transmission is defective. Many manufacturers do not offer internal parts, so a full transmission will be needed. It is also recommended to replace any tub seal that is located where the shaft enters the tub. How to check the transmission inside the Samsung washing machine

1. Before you begin to inspect your machine be sure your issue isn’t related to the agitator, or any other component. If you have ruled out the agitator, remove the plug from your washer, take it out of the cabinet, and then locate your transmission.

2. After you’ve found the transmission Plug it back in and run the wash cycle to ensure that the problem is solved. A faulty transmission will make strange noises during operation. Be careful when performing this process since the internal parts of your dryer will be exposed.

3. If your transmission is noisy in this test, you need a Samsung replacement transmission.


Drive Motor:

Top load Samsung washers make use of motors to drive the transmission. Samsung washers have a reverse motor. This means that the motor rotates in one direction to spin as well as draining and in opposite direction to agitate. Motors could operate in the spin direction, however, they are not working towards the direction of agitation. How to test the drive motor inside the Samsung washing machine:

1. Connect the power source to your Samsung appliance prior to beginning, as you’ll be handling electrical components.

2. To locate the motor, remove the cabinet from your Samsung washer. It is essential to disconnect all wires connecting to the motor to remove it from the appliance. You can do this by pulling the metal connectors and not on the wires.

3. Set your multi-meter to the Rx1 setting. Set the probes on the motor’s terminals to test for continuity. It should give a reading that is zero or very close to zero.

4. To test the connection to ground test the ground connection, place one probe on the terminal, and then place the other on the metal housing of the motor drive. This test shouldn’t give you any readings.

5. You’ll require a new Samsung drive motor when your readings are different from the one described above.



The drive motor is controlled by the timer, lid switch, water level switch, or sometimes, the selector switch. The job of the timer is to supply the correct power to start the motor in the proper direction. If the drive motor in your washer does not receive electricity during the wash phase of the cycle the timer might be the cause. How to test the timer on theSamsung washer using an multi-meter:

1. Like most repairs, disconnect the power source of your Samsung washing machine’s source of power.

2. To find the timer, unplug the control panel from the appliance and remove the panel at the rear.

3. Take care to disconnect the wires attached to the timer by pulling the connectors made of metal and not the wires, and remove the timer from the washer to verify it.

4. To check continuity, you can utilize a multimeter using the setting Rx1. You should get a reading that is zero or very close to zero. If you don’t receive this reading, then you’ll require a Samsung replacement timing device.


Lid Switch:

A safety feature on top load Samsung washers is the lid switch. The lid switch is normally located beneath the main top. It’s connected to the motor circuit. It must be switched on in order in order for the motor’s operation. When the lid is closed the projection or pin on the lid presses against the lever on the lid that closes the switch. If your Samsung washer does not shake and the motor is not running and the lid switch is not working, it’s time to inspect the switch on the lid. How to test the switch that controls the lid on the lid of a Samsung washer:

  1. Start by disconnecting the Samsung washer and then take out the top panel.
  2. Locate the switch and make sure that it’s turned on when you close the lid. If not, you must remove the switch to check it.
  3. Set your multimeter on Rx1 and touch the terminals with the probes. Press the button, and press it. The multimeter should show the number zero or near zero.
  4. You will need a replacement Samsung lid switch If your test results are not the same.


Selector Switch:

The selector switch is used on some models to regulate the speed of motors in the drive. The motor may not be able to start if the switch is damaged. How to test the selector switch on the Samsung washing machine with the multimeter:

  1. Before you begin making use of electrical components, disconnect your Samsung washer.
  2. Find and take off the switch for selecting from the Samsung appliance. It’s likely that it’s attached to the frame of your Samsung washer. To access the cabinet, it is necessary to take it out of its entirety or a fraction of it.
  3. You will test for continuity by using a multimeter that has the Rx1 setting. Attach the probes to terminals and then press the first button. The reading should shift from infinity to zero. Make sure the probes are connected to terminals and press another button. The reading should return to zero.
  4. You’ll need a new Samsung selector switch in the event that your test results are different from the ones above.


Water Level Switch:

The water level switch can be found on top-load Samsung washers and allows you to select the appropriate level of water. The switch can also be used to supply power to the drive motor. The switch will turn off the valve for water inlet to decrease power consumption, and also supply power to the drive motor circuit. The pressure switch could be the cause of the issue if the washer is not filled and is not vibrating. How to determine the water level in the Samsung washer.

1. Remove the power supply from your Samsung washer.

2. The switch for water level may be located usually in the control panel however it is also located below the tubs in the sump area.

3. Before switching the switch, take care to eliminate the air dome hose as the source of the issue. Immerse the hose in water and cover it with a seal. Then , blow air into the other end, and look for bubbles. Also, examine for obstructions and signs of wear.

4. If there are no issues in the air dome hose you may require an Samsung replacement water level switch.